Frequently Asked Questions

Can't find the answer here? Contact us and we'll help.

Playing Games

A game won't load or run.

Please try the following steps in order.

• Refresh the page — Press F5 or Ctrl+R (Mac: Cmd+R).
• Clear your browser cache — Press Ctrl+Shift+Delete (Mac: Cmd+Shift+Delete), clear cached data, then try again.
• Use a modern browser — We recommend the latest version of Chrome, Firefox, Safari, or Edge.
• Check that JavaScript is enabled — All games require JavaScript. Make sure it is turned on in your browser settings.
• If none of the above works, contact us and let us know which game and browser you are using.

Is my game progress saved?

Game data (scores, progress, etc.) is stored in your browser's local storage on your device. It is not sent to any server, which means data may be reset in these situations:

• You clear your browser cache or site data.
• You access the site from a different device or browser.
• You use Incognito or InPrivate mode.

Can I play on mobile?

Yes. All games support touch controls and work in mobile browsers. For the best experience, use the latest version of your mobile browser.

Do I need to download or install anything?

No. All games run directly in your browser — no app installation or file download required. All you need is an internet connection.

Are the games free?

Yes, all games on Webgame Arcades are completely free. There are no payments, subscriptions, or hidden fees. The site is funded by advertising.

Advertising

There are too many ads, or I see an inappropriate ad.

Ad content is determined automatically by Google AdSense and is not directly controlled by us. If you see an inappropriate or offensive ad:

• Click the ⓘ or X button in the corner of the ad to report it directly to Google.
• Contact us with details of the ad and we will review and take action.

Can I use an ad blocker?

That is your choice. However, advertising revenue is the main source of funding for the site, so allowing ads helps us keep the service running. Thank you for your understanding.

Privacy and Cookies

Can I play with cookies disabled?

Yes. Disabling cookies does not affect gameplay. You may see generic ads instead of personalised ones.

How is my personal information handled?

The site can be used without registering an account, and we collect only the minimum necessary information. For full details, please read our Privacy Policy.

Other

I want to suggest a game or report a bug.

Please use the Contact page to send game suggestions, bug reports, or feedback. We review all messages carefully.

I want to use game content elsewhere.

The games, code, and designs on this site are the intellectual property of Webgame Arcades. If you wish to use them commercially or redistribute them, you must obtain prior permission via the Contact page.